Updated on：2023/7/1
Effective date：2023/3/27
When you use the services of WiseWay (hereinafter referred to as "we"), we may collect and use information about you. The purpose of this Privacy Policy is to explain how we collect, use, store and share your information when you use our services, and how we provide you with access to, update, control and protect this information. This Privacy Policy is closely related to the WiseWay services that you use. We hope that you will read it carefully and when necessary, make the choices you think are appropriate in accordance with the guidelines of this Privacy Policy. We try to explain the relevant technical terms used in this Privacy Policy in a way that is concise and easy to understand.
Before using any of our services, please ensure that you have carefully read and fully understood this Privacy Policy, in particular the terms in bold and underlined, and do not use any product or service unless you fully understand and agree to its terms.
By using or continuing to use our services, you consent to our collection, use, storage and sharing of your personal information in accordance with this Privacy Policy.
When providing services, we may collect, store and use the following information about you. If you do not provide the relevant information, you may not be able to register as a user or use some of the services we provide or achieve the intended results of those services.
Personal information, that is, personal information you provide to us when you register for an account or use our services, such as telephone number and email address.
Location information, that is, information about your location that is collected when you enable the location feature of your device and use our location-based services, including:
your geographic location, collected via GPS or WiFi when you use our services through a location-enabled mobile device;；
You can prevent us from collecting your location data by turning off the location feature.
Log information, that is, information that the system may collect and store in logs through cookies, identifiers and similar technologies when you use our services, including information about your device, the content you have viewed and clicked on, in order to provide you with a personalized user experience and to ensure service security. You can refuse or manage the use of cookies, identifiers or related technologies through your browser settings.
Third-party SDKs we connect:
Amap
JPush
When you use the third-party Apps we connect, we may receive your personal information from our third-party partners, such as information about your device, location and operation behaviors, to the extent necessary to provide interfacing technical support. If your sensitive personal information is involved, we will ask for your consent separately. If you choose not to have us collect the relevant personal information, some or all of the features of the third-party App may not be available, but your use of our other features will not be affected. The third-party partners may directly collect and use your personal information in accordance with their privacy policies, but we do not collect such information. It is recommended that you read and understand the privacy policy of the third-party partners before accepting their services and providing your personal information.
We will store your information in a secure manner, including through local storage (e.g. data caching in Apps), databases and server logs.
In general, we will only store your personal information for as long as necessary to achieve the purpose of the service or as required by laws and regulations.
We will store the personal information collected from domestic users within the territory of China in accordance with applicable laws and regulations.
We do not currently transfer or store your personal information across borders. If we need to transfer or store your information across borders in the future, we will inform you of the purpose of such transfer, the recipient, the security safeguards and risks, and obtain your consent.
If our products or services are discontinued, we will notify you through push notifications, announcements, etc., and we will delete or anonymize your personal information within a reasonable period of time, unless otherwise required by laws or regulations.
We use a variety of security technologies and procedures to protect against loss, misuse, unauthorized access or disclosure of information. For example, when providing some services, we use encryption technology (such as SSL) to protect the personal information you provide.
However, please understand that due to technical limitations and various malicious attacks that exist in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always ensure 100% security of information. You should be aware that the systems and communications networks you use to access our services may experience problems due to factors beyond our control, and we will not be liable for any risk or loss arising from or in connection with this.
We may use the information we collect when providing services to you for the following purposes:
To provide services to you;
To perform identity verification, security prevention, fraud detection, archiving and backup in the course of providing customer services, so as to ensure the security of the products and services we provide to you;
To help us design new services and improve existing services;
To help us better understand how you access and use our services so that we can tailor our services to your needs, such as language preferences, location settings, personalized help and instructions, or respond to other needs of you and other users;
To provide you with ads that are more relevant to you than generic ones;
To help us evaluate and improve the effectiveness of advertising and other service promotion and marketing activities;
To get software certified or upgrade management software;
To allow you to participate in surveys about our products and services.
For the purpose of providing services to you, we may engage third-party partners to assist us in providing relevant operational and service support, and such third-party partners will process your personal information in strict accordance with the purpose and scope of the engagement agreement between us. For example: for the purposes of advertising, or evaluating or optimizing the effectiveness of advertising, we may need to engage third party partners, such as advertisers and their agents, to process some of your information in order to evaluate advertising reach and effectiveness, and we will not share your personally identifiable information with these partners.
We will strictly restrict the behavior of our third party partners in accordance with laws and regulations, and require them to strictly comply with our data privacy policies and requirements, including but not limited to, data privacy agreements, commitments and relevant data processing policies to, prevent individuals from being identified and ensure privacy security.
We will not share personally identifiable information (such as your name or email address) with third parties without your express consent.
We do not currently actively share or transfer your personal information to any third party, but if we do share or transfer your personal information in any circumstances, or if you ask us to share or transfer your personal information to a third party, we will do so either directly or by confirming that the third party has your express consent to do so.
We will not disclose the personal information we collect to any outsider, unless it is necessary to do so, in which case we will inform you of the purpose of the disclosure, the nature of the information disclosed and any sensitive information involved, and obtain your express consent.
As our business develops, we may be involved in mergers, acquisitions, transfers of assets and other transactions, in which case we will notify you in accordance with laws and regulations, and continue to protect your personal information to a standard no less than that required by this Privacy Policy or require the new controller to continue to protect your personal information.
Besides, in accordance with applicable laws and regulations and national standards, we may share, transfer and disclose your personal information without your prior consent under the following circumstances:
The information is directly related to national security and defense;
The information is directly related to public safety, public health or significant public interests;
The information is directly related to any criminal investigation, prosecution, trial or enforcement of any judgment;
The information is disclosed to protect the life, property or other major legitimate rights and interests of you or other individuals, but it is difficult to obtain your consent;
The information is disclosed by you to the public.
The information is obtained from lawful disclosures such as legitimate news reports, government disclosures and other channels.
Our services are primarily for adults. If you are a minor under the age of 18, you must obtain the prior consent of your parent or guardian before using our services. We will protect the personal information of minors in accordance with relevant state laws and regulations. In cases where the personal information of minors is collected with the consent of their parent or guardian, we will only use, share, transfer or disclose such information as permitted by law, with the consent of their parent or guardian, or as necessary to protect the minors.
We do not provide services for children. Children under the age of 14 are not permitted to use our services without the consent of their parent or guardian to this Privacy Policy (and such consent shall be given on behalf of both the parent/guardian and the children). We do not intend to collect personal information from children under the age of 14 without the above consent. If you, as a parent or guardian, become aware that we are in possession of personal information about a child under the age of 14 without such consent, please contact us and we will promptly identify (and remove) such personal information.
During your use of our service, we may provide you with appropriate operational settings, depending on the specific situation of the product, to enable you to access, delete, correct or withdraw your personal information. For details, you may refer to the operation guidelines. We have also set up a complaint channel to ensure that your complaints are dealt with in a timely manner. If you are unable to exercise your rights as the owner of your personal information through the channels and methods described above, you may submit your request using the contact information provided in this Privacy Policy, and we will respond in accordance with applicable laws and regulations. To protect the security of your account, when you make the above request to us, we may ask you to verify your identity before processing your request.
If you decide that you no longer wish to use our products or services, you may request that your account be canceled. After your account is canceled, we will delete or anonymize your personal information, unless otherwise provided by laws and regulations.
We may revise the terms of this Privacy Policy from time to time as appropriate. If this Privacy Policy is revised, we will notify you of the updated version and its effective date. Please read the updated Privacy Policy carefully. By continuing to use our services, you consent to our processing of your personal information in accordance with the updated Privacy Policy.